Service

With the technological know-how of our partners and our competent engineers, we are able to develop even very extensive solutions for our customers. In doing so, our engineers have built up a broad knowledge also around drive technology, which is a great advantage in the joint development of solutions.

Our engineers will help you with the design of your application right through to the series-production readiness of your product. In doing so, we respond to your requirements and wishes and jointly consider which is the best solution for your drive challenge.

In addition, we can also offer you an on-site appointment, during which we will present our drive solutions and options to you in detail. We can also demonstrate the compactness of our wheel drive system on site. This way you can convince yourself of our wheel drive in advance.

We are happy to support you during commissioning and – if necessary – to be present on site.

Not only our engineers, but also our sales staff are happy to assist you in all (commercial) matters. In this way, we can arrange individual delivery solutions such as a KANBAN delivery or warehousing with each other so that you can optimally serve your customers in series production.

Our claim is your satisfaction, not only in engineering but also in the series supply of the drive solution.

Even after the purchase, we are still there for you!

We deliver the spare parts quickly and are also quickly at your side in case of complaints, offer short-term solutions and analyse in parallel what the cause of the complaint is.

With regard to the b-drives® eWheel:

You get the entire drive system for your AGV/AGV from us, so you only have one contact person for all issues relating to your AGV drive, which is clearly your advantage.

The gear-wheel combination, for example, can be purchased from us as a spare part so that your vehicle can be quickly put back into operation at your customer’s site.